Service Terms

Effective June 23, 2026

Our promise is simple: month to month, cancel anytime, no build fee, and your domain always goes with you. These terms put that promise in writing and cover the details every service agreement needs. There is no lock-in and no term commitment anywhere in this document. We succeed when your business succeeds.

1. Who we are

Surgncy is a service of Argentix LLC, a Nevada limited liability company, doing business as Surgncy ("Surgncy", "we", "us", "our"). These Service Terms (the "Terms") are an agreement between Argentix LLC and the business purchasing our services ("you", "your").

2. Acceptance

You accept these Terms by checking the acceptance box when saving a payment method or making a payment, by paying for services, or by continuing to use the services. Our services are offered to businesses, not consumers.

3. The service

We design, build, host, and care for custom websites, and provide related technology services, as a monthly subscription. The specific services, features, and price for your business are the ones we agree on together in your quote and our communications with you (your "Engagement Details"). Your Engagement Details plus these Terms make up the full agreement. If there is any conflict between these Terms and your Engagement Details, the Engagement Details control as to the services, pricing, and scope of your project, and these Terms control all other matters.

Building and caring for your site is a collaboration. If we are waiting on information, materials, or approvals from you, we may pause work until we receive them, without affecting the monthly subscription schedule after launch.

4. Billing

Your subscription is billed monthly, currently through Stripe, at the price in your Engagement Details. Your first month is paid before we start building. When you approve your site and it goes live, your first month begins (already paid), and monthly billing continues from one month after launch. There is no separate build fee.

If a payment fails (for example, an expired card), we will let you know and work with you to update it. If your account remains unpaid after reasonable notice, we may pause or discontinue service until it is resolved.

5. Approving your site

While we build, you review your site on a private preview link and we keep refining it. When you tell us it is approved (a text or an email is fine), that approved version is the site we launch, and it is the version this agreement covers. We save your approval message and its date, and we launch that exact version, so there is never a question about which one it was.

Everything that came before it is not part of this agreement: earlier drafts and preview versions, any demo or sample site we showed you while getting to know each other, mockups, and ideas we talked through in calls, texts, or emails along the way. Those were all steps toward the version you approved. Your Engagement Details still set the services and the price, as described in Section 3.

Approving your site does not freeze it. Changes after launch are part of the service, described in Section 10. Just text us.

6. If we never launch

Before launch, we iterate until you love your site. If we cannot get there, either of us can end the engagement and we refund your prepaid first month in full. If we cannot make you happy, you pay nothing.

7. Cancellation

Everything is month to month. You can cancel at any time by phone, text, or email, with no cancellation fee and no obstruction. After you cancel, your site stays live through the end of the period you have paid for and then comes down. Payments already made for the current period are not prorated or refunded after launch. We handle your domain transfer as described in Section 8.

8. Your domain

Your domain name (your "domain") is yours. While you subscribe, we register, renew, and manage it for you as part of the service. If you cancel, or any time you ask, we transfer the domain to you (or your registrar account) free of charge, and we handle the technical work of the transfer. Premium-priced domains may be billed at cost as part of your Engagement Details.

9. Site ownership and your content

The website we build, including its code and design, is owned by Argentix LLC. While your subscription is active, you have the full use and benefit of your site. If your subscription ends, the site comes down; your domain still goes with you, and if you would like to purchase your site outright, reach out and we will talk it through.

Content you provide (your text, photos, logos, and business information) remains yours. You give us permission to use it to build, host, and promote your site, and you are responsible for having the rights to whatever you provide.

10. Updates and care

Caring for your site is part of your monthly price. Fixes are always included. Updates and changes to your site are included as part of the service, and most are done fast. Major redesigns, significant new functionality, and other substantial new work are scoped and quoted together as their own engagement.

11. What we do not guarantee

We build to modern standards: performance, security, search engine optimization, and accessibility (WCAG 2.1 AA as our baseline, and we adopt newer WCAG 2.2 criteria where practical). We show you real results instead of making promises we cannot keep. Internet services also depend on third-party providers, such as hosting companies, domain registrars, DNS providers, and payment processors, that are outside our control. For those reasons, we do not guarantee specific search rankings, traffic, revenue, or uninterrupted availability, and we do not provide legal advice or warrant that your website satisfies the legal requirements that may apply to your business (including the ADA or similar laws). Except as expressly stated in these Terms, the services are provided as is.

12. Limitation of liability

To the maximum extent permitted by law, our total liability for any claims arising out of or relating to the services is limited to the amounts you paid us in the six months before the claim arose, and neither of us is liable to the other for indirect, incidental, special, or consequential damages, including lost profits or lost business.

13. Responsibility for claims

You are responsible for claims arising from content and materials you provide to us or the operation of your business. We are responsible for claims that the code we wrote for your site infringes someone else's intellectual property. Each of us will defend the other against those respective claims.

14. Our website and chat assistant are not an offer

Content on surgncy.com describes our typical offering and is informational. It is not a contractual offer or guarantee, and the services for any client are defined solely by that client's Engagement Details and these Terms. We may change our offerings, site content, and pricing at any time.

The chat assistant on this site is automated and can be incomplete or wrong. Nothing it says is advice, a quote, or a commitment, and nothing it says binds us or changes your Engagement Details or these Terms.

15. Right to decline or end service

We may decline new engagements or discontinue service for legitimate business reasons, including non-payment, abusive behavior, illegal activity, or circumstances where we determine we are no longer a good fit. If we discontinue your service mid-period, we refund the unused portion of what you have prepaid.

16. Governing law

These Terms are governed by the laws of the State of Nevada, and any dispute will be resolved in the state or federal courts located in Clark County, Nevada.

17. Changes to these Terms

We may update these Terms from time to time. The current version and its effective date always live on this page, and we will notify active clients of material changes by email or text. Continued use of the services after a change takes effect means acceptance of the updated Terms.

18. The fine print

If any part of these Terms is found unenforceable, the rest stays in effect. These Terms plus your Engagement Details are the entire agreement between us and replace any prior discussions about the same subject. Headings are for convenience only and do not affect interpretation. A failure to enforce a provision is not a waiver of it. We may assign this agreement in connection with a sale or reorganization of our business; you may not assign it without our consent.

19. Text messages

If you give us your mobile number and agree to hear from us by text, you are consenting to receive text messages from us at that number. What we send depends on why you gave us the number, and can include a link you asked for, updates on work we are doing for you, scheduling, appointment or billing notices, replies to messages you send us, and other messages relating to our services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help. Consent to receive texts is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. We never share mobile numbers or text messaging consent with third parties or affiliates for marketing purposes. How we handle this information is described in our Privacy Policy.

20. Contact

Questions about these Terms: email team@surgncy.com or call or text (208) 830-0089.