Privacy Policy

Effective October 22, 2026

This site is operated by Argentix LLC, a Nevada limited liability company, doing business as Surgncy ("we", "us", "our"). We keep this simple: we collect what we need to respond to you, provide our services, and improve this site, and we never sell your information. If you have a privacy question, just ask. We are happy to answer. This site is meant for businesses in the United States.

What we collect

  • Quote form: your name, your email address, and your message.
  • When you call or text us: your phone number and what you tell us. Calls with us may be recorded.
  • If you become a client: what you give us in the onboarding form to build your site, such as your business name, address, hours, phone numbers, links, and the photos and files you upload.
  • Chat assistant: the messages you send it, including any contact details you choose to share. The chat also logs your internet (IP) address so we can limit abuse.
  • Site analytics: pages visited, general device and browser information, and approximate location derived from your IP address.
  • From public listings: if you run a local business, we may have your business name, phone number, and city from public sources such as Google Maps or state license records, so we can contact you about our services. Tell us to stop and we will.

We also record how the site is used, including clicks, taps, scrolling, and which buttons and links are chosen, so we can see what works and make the site better. This never captures what you type into form fields. These tools keep a small cookie and a browser storage entry so a return visit is recognized as the same browser. You can clear or block cookies in your browser settings at any time. If you become a client, payment details are collected and processed by Stripe; we never see or store your full card number.

How we use it

To respond to your inquiries, provide a quote, deliver our services, handle billing, improve the site, and measure our own advertising. We do not sell your information.

Text messages

We text people who have agreed to hear from us that way. What we send depends on why you gave us the number, and can include a link you asked for, updates on work we are doing for you, scheduling, appointment or billing notices, replies to messages you send us, and other messages relating to our services. We do not text people who have not agreed to hear from us. Message and data rates may apply. Reply STOP to any message to stop receiving them, or HELP for help. You can also ask us to stop on a call or by email.

We use your mobile number to send the messages you agreed to and to reply to you. Mobile phone numbers and text messaging consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. The full record of how we collect consent is on our Text Message Consent page.

Our chat assistant is AI

The chat on this site is an AI assistant, not a human. Your chat messages are processed by Anthropic, the AI provider that powers it, to generate responses, and we may review conversations to improve the assistant and troubleshoot problems. Please avoid sharing sensitive personal information in the chat.

Who helps us run this site

Trusted service providers process information on our behalf. Each receives only what it needs to do its job:

  • Vercel: hosts the site and measures its speed and traffic.
  • Cloudflare: routes traffic to the site.
  • Supabase: the database where form submissions and client records are stored.
  • PostHog: site analytics and usage measurement, stored in the United States.
  • Google Analytics: site analytics and measuring our own advertising. Google explains what it does with this data on its page How Google uses information from sites or apps that use our services, and offers a browser add-on to opt out.
  • Google Workspace: our email and calendar. If you book a call online, the booking runs on Google Calendar.
  • Amazon Web Services: sends our emails, including form submissions to our inbox and the confirmation sent to you, and stores our encrypted backups.
  • Render (Render, Inc.): runs our behind-the-scenes jobs, such as the daily backup.
  • Telnyx: delivers the text messages described above.
  • Anthropic: powers the chat assistant.
  • Sentry: error reports when something on the site breaks.
  • Stripe: payment processing for clients.

We may also disclose information if the law requires it, or to protect our rights or someone's safety. If Surgncy is sold or merged, the information we hold may transfer to the new owner.

If you are a customer of one of our clients

Some businesses hire us to build and run their websites and to send texts and emails for them, such as a review request after a job. If you are a customer of one of those businesses, your information belongs to that business, not to us. Their privacy policy covers it, and we only handle it for them.

Your choices and requests

If you want to review, correct, update, or delete the information we have about you, email us at team@surgncy.com. We act on requests within 30 days, and we offer this to everyone, whichever state you live in. After a deletion request, the only records we keep are ones we need for legal reasons, such as billing records and records of text message consent. After we delete your records, copies in our backups clear out within 45 days. Our Data Deletion page explains the steps. The same address works for any question about this policy.

Nevada residents: that same address is our designated request address under Nevada law (NRS 603A) for a request that we not sell your covered information. We do not sell it, and we will confirm that in writing within 60 days of a verified request. California residents: this policy is our notice under the California Online Privacy Protection Act.

Do Not Track

Some browsers send a Do Not Track signal. There is no agreed standard for what a site should do with it, and this site does not change its behavior when it receives one. We do not sell your data. Google Analytics, named above, may recognize your browser on other sites that use Google, under Google's own privacy policy.

Retention and security

We keep information only as long as needed for the purposes above or as required by law. This site uses HTTPS (the lock icon next to the web address), and sign-in to our internal tools is limited to our team. No system is perfect, and we cannot promise that information will never be exposed, but we take protecting your information seriously.

Children

Our services are for businesses. This site is not directed at children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we will post the update here with a new effective date. The date at the top always tells you when it last changed.

Contact

Argentix LLC dba Surgncy · Las Vegas, NV · team@surgncy.com · (702) 286-9893