Advertising Disclosure

Surgncy (Argentix LLC, Las Vegas, Nevada) runs paid advertising for some clients as part of the Ads add-on. This page covers every advertising platform we use for you, whichever ones those are at the time, and it says plainly what you see, what you own, and how the money moves.

What you see every month

Your monthly report shows what each platform charged for your ads that month, in dollars, and what those ads produced: clicks, calls, form submissions, and the leads we could attribute to them. The ad spend is the amount billed by the platform, not a number we round or reshape.

Your accounts are yours

Your campaigns run in advertising accounts that belong to your business. You can ask for the account ID and direct access to any of them at any time, and we hand both over the same day. If you cancel, the accounts stay with you.

How ad money works

Your ad budget is part of your monthly price. We pay each platform from our own funds and never hold your money. Platform reporting can lag by a day or two, so the numbers in your report and the numbers inside the platform may differ briefly before they settle.

Each platform's own rules

Every platform publishes rules that agencies like us must follow, and we follow them. A platform may also contact you directly about your account; that is normal and not a sign anything is wrong. Google asks that we share its Third-Party Policy with you, so here it is: google.com/ads/thirdpartypolicy.

Questions

Email team@surgncy.com and a person answers.